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FREE US SHIPPING ON ORDERS $49.99+
COVID UPDATES: Due to suppliers being short and mail services running slow, some products may be delayed or not available. If your order is delayed or a product not available, you will receive an email stating approximate times or offering a replacement or refund. Thank you for your patience.
faq
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Why are my scents different in the sprays vs the bath bombs?Different variables in the products can result in a slightly different fragrance between products. Don't worry, it is the same scent.
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The colors I received don't match what was on the site.This is due to a few factors. 1) Screens between tablets, phones, computers, etc will show color differently so the color you get may not match even if its the exact product. 2) Products are made in small batches and sometimes the colors don't come out the same batch after batch. 3) Colors will vary between products, just like the scents do.
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Can I place a large order? Bulk? Wholesale?While Supernova Crafts & Gifts offers bulk orders for events, wholesale is not available at this time. To place a large order for an event, please contact us directly at supernovacraftsgifts@gmail.com
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What types of events do you do bulk orders for? How much do you chargeBulk orders can be placed for, but are not limited to, weddings, bridal showers, baby showers, birthdays, Sweet 16, Quinceañera, spa weekends with friends, and more. Bulk order pricing is determined by what product and how much. Please send an email to supernovacraftgifts@gmail.com for a full quote.
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How do I place an order?Placing an order is simple. Please fill out the order form found on any of the product pages or the home page. An email will be sent confirming your order with total price, including shipping. Please allow up to 48 hours for a response.
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Do you do custom scents?Currently, availability is limited to what is already made. New sprays, lotions, soaps, etc. will not be made anytime soon.
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Do you make custom items?At the moment, I don't do a lot of custom work as I am still building my inventory. However, if you have a request for a specific stone for a pendant, ring, or bracelet, please contact me through email at supernovacraftsgifts@gmail.com. Please put "Jewelry Request" in the subject line. I will do my best to accommodate requests.
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How do I order?At the moment, all orders are through my Etsy shop at etsy.com/shop/supernovacraftsgifts Availability is limited to what is in stock in the Etsy shop. If you have questions about anything listed, please contact me at supernovacraftsgifts@gmail.com with the subject "Etsy Question".
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